Privacy Policy

NestCount (NestCount, we, us, or our) is operated by Cassidy Shaver, doing business as NestCount. NestCount provides software that helps childcare providers display current availability on their websites and manage related information through a web-based dashboard.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our platform, sign up for an account, request setup services, or otherwise interact with NestCount.

If you do not agree with this Privacy Policy, please do not use the Services.

1. Information We Collect

A. Information You Provide to Us

We may collect information you provide directly, including:

• name
• business or organization name
• email address
• phone number
• billing information
• account login information
• childcare location details
• program names, age ranges, availability statuses, and related content you choose to publish
• messages you send to us
• information you provide when requesting full-service setup or support

B. Information Collected Automatically

When you use our website or Services, we may automatically collect certain information, such as:

• IP address
• browser type
• device information
• referring pages
• pages viewed
• dates and times of access
• usage events, such as widget views, CTA clicks, and dashboard activity
• cookie and similar technology data

C. Payment Information

Payments are processed by third-party payment processors, including Stripe. We do not store full payment card numbers on our servers. Payment information is handled in accordance with the payment processor’s privacy practices.

D. Information from Widgets and Embedded Tools

If you use the NestCount widget on your website, we may collect operational and analytics data related to widget performance, including views and CTA clicks, for reporting and service improvement purposes.

2. How We Use Information

We may use collected information to:

• provide, operate, maintain, and improve NestCount
• create and manage user accounts
• process subscriptions, setup fees, and other payments
• provide customer support
• deliver onboarding and transactional emails
• set up widgets or other requested services
• measure usage and performance
• troubleshoot bugs, fraud, abuse, or security issues
• enforce our Terms of Service
• comply with legal obligations
• communicate with you about your account, purchases, service updates, or support requests
• send product updates or marketing communications where permitted by law

3. How We Share Information

We do not sell your personal information.

We may share information:

• with service providers that help us operate the business, such as hosting, analytics, email delivery, payment processing, and customer support vendors
• with Stripe and other payment providers to process payments and manage billing
• with vendors who assist with communications, onboarding, and platform functionality
• if required by law, subpoena, court order, or legal process
• to protect rights, safety, security, or property
• in connection with a merger, acquisition, financing, sale of assets, or other business transfer

4. Cookies and Analytics

We may use cookies, pixels, local storage, and similar technologies to remember preferences, keep users signed in, understand site usage, measure product performance, and improve the user experience.

You may be able to control cookies through your browser settings. Disabling cookies may affect functionality.

5. Data Retention

We retain information for as long as reasonably necessary to provide the Services, maintain records, comply with legal, tax, accounting, and contractual obligations, resolve disputes, and enforce agreements.

We may delete or anonymize information when it is no longer needed.

6. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices

Depending on your location, you may have the right to:

• access certain personal information
• request correction of inaccurate information
• request deletion of certain information
• object to or restrict certain processing
• opt out of marketing emails

You can opt out of marketing emails by using the unsubscribe link in those emails. You may still receive transactional or service-related messages.

To make a privacy-related request, contact us at help@nestcount.com.

8. Children’s Privacy

NestCount is intended for businesses and organizations, not for use by children. We do not knowingly collect personal information directly from children through our Services.

9. Third-Party Services and Links

Our Services may link to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of third parties.

10. International Users

If you access the Services from outside the United States, you understand that your information may be transferred to and processed in the United States or other countries where our service providers operate.

11. California and Other State Privacy Rights

If applicable law provides you with privacy rights, you may contact us to exercise those rights. We will process such requests as required by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised Last Updated date. Continued use of the Services after changes become effective means you accept the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

NestCount
Operated by Cassidy Shaver
Email: help@nestcount.com
Website: https://nestcount.com
Mailing Address: 2120 Tryon Road, Apt. T8, Longview, Texas 75601